Will my customers receive a confirmation email?

Your customers will receive a booking confirmation email each time a job has been created in their name
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Written by Khari
Updated 1 year ago

Your customers will receive a booking confirmation email each time a new job is created for them. 

1. If a job is created by the customer using our customer portal, they will receive a booking confirmation email
2. If a job is created manually inside of ModernMaid.io, they will receive a booking confirmation email
3. If a job is created by a customer booking through our checkout page, they will receive a booking confirmation email

The confirmation email that a customer will receive can be found in Settings -> Booking forms & Communication -> Email communications -> Booking confirmation:

  • Booking confirmation email example:

You will receive the same booking confirmation email as your customer as a notification for a new booking.

Need more clarification? Please reach us at hello@modernmaid.io

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