Log in as a technician

Admins/managers can log in as technicians on the web
Written by Caitlyn baldassarre
Updated 10 months ago

Administrators and managers can log into MMIO as technicians from the web. You can log into a tech's profile in 2 different ways:

  • From the Technicians module
  • From the Users tab in Settings
Logging into MMIO  as a technician is ONLY available for the web and NOT available on our mobile app

How to log in as a tech from the Technicians module:

  • Click on Technicians

  • Select the technician you would like to log in as
  • Click on the 'Log in as tech' button

  • When ready to exit back to your view click on 'Exit to admin login' in the bottom left of the screen

How to log in as a tech from the Users tab in Settings:

  • Click on the 'Users' tab in Settings

  • Click on the 'Log in as tech' button on the right for the tech you wish to log in as

  • When ready to exit back to your view click on 'Exit to admin login' in the bottom left of the screen

Considerations:

  • Technicians will not be notified of logins
  • Changes made to their profile while logged in as them will be reflected

Relevant articles:

Did this answer your question?